Automatic Speech Recognition
Build intelligent voice-driven interactions. Automatically recognize speech as text on your voice calls in real time.
Leverage Speech Recognition for a Better Customer Experience
Conversational IVR Menus
Upgrade your existing multilevel IVR menus to intelligent voice-driven experiences.
Voice Search
Build virtual assistants that surface relevant information based on the users’ queries.
Voice-Based Forms and Surveys
Prompt users for information and automatically capture and transcribe their responses to fill out forms and surveys.
Capture User Input with Real-Time Speech Recognition
Works Out of the Box
Powered by advanced machine learning and AI, our platform recognizes a wide variety words and phrases without any prior training.
Real-Time Transcription
Interact without any delays with real-time streaming of partially transcribed speech to your application endpoint.
Extensive Language Support
Support for speech recognition in 27 languages and their regional variants. Support for more languages coming soon.
Inappropriate Content Filtering
Robust profanity filters that detect and mask inappropriate content in transcriptions.
Speech Adaptation With Hints
Improve speech recognition accuracy by providing list of hint words expected from the speaker.
Prebuilt Use Case-Specific Models
Select from a range of prebuilt models for your use case. Special “command_and_search” model for command-driven IVR.
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- Implementation best practices
- Use case scoping
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